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Privacy Policy

FACTSWHAT DOES LIBERTAD BANK DO WITH YOUR PERSONAL INFORMATION?
Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What? The types of personal information we collect and share depend on the products or service you have with us. This information can include:
  • Social Security number and payment history
  • Account balances and transaction history
  • Credit history and overdraft history
When you are no longer our customer, we continue to share your information as described in this notice.
How? All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons Libertad Bank chooses to share; and whether you can limit this sharing
Reasons we can share your personal informationDoes Libertad Bank share?Can you limit this sharing?
For our everyday business purposes - such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus YesNo
For our marketing purposes - To offer our products and services to youNoNo
For joint marketing with other financial companiesNoNo
For our affiliates’ everyday business purposes - Information about your creditworthiness NoNo
For nonaffiliates to market to youNoNo
Questions? Call 1-512-693-3600 or go to www.libertadbank.com/contact-us.html
Who We Are
Who is providing this notice?Libertad Bank
What We Do
How does Libertad Bank protect my personal information?To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
How does Libertad Bank collect my personal information?We collect your personal information, for example, when you:
  • Open an account or deposit money
  • Pay your bills or apply for a loan
  • Use your credit or debit card
  • Show your government-issued ID or driver’s license
We also collect your personal information from other companies.
Why can’t I limit all sharingFederal law gives you the right to limit only:
  • sharing for affiliates’ everyday business purposes – information about your creditworthiness.
  • Affiliates from using your information to market to you
  • Sharing for nonaffiliates to market to you
  • State laws and individual companies may give you additional rights to limit sharing.
Definitions
AffiliatesCompanies related by common ownership or control. They can be financial and nonfinancial companies.
  • Libertad Bank has no affiliates.
NonaffiliatesCompanies not related by common ownership or control. They can be financial and nonfinancial companies.
  • For your everyday business purposes, such as ordering checks, processing loan requests, to process transactions, maintain account(s), respond to court orders and legal investigations, or report to credit bureaus; or
  • As permitted by law.
Joint marketingA formal agreement between nonaffiliated financial companies that together market financial products or services to you.
  • We do not have any joint marketing agreements.

CONSUMER COMPLAINT NOTICE

Libertad Bank SSB is chartered under the laws of the State of Texas and by state law is subject to regulatory oversight by the Texas Department of Savings and Mortgage Lending (formerly the Texas Savings and Loan Department). Any consumer wishing to file a complaint against Libertad Bank SSB should contact the Texas Department of Savings and Mortgage Lending through one of the means indicated below:

In Person or by U.S. Mail:

Texas Department of Savings and Mortgage Lending

2601 North Lamar Blvd. Suite 201

Austin, TX 78705-4294

Telephone: (877) 276-5550

Fax: (512) 936-2003

E-mail: smlinfo@sml.state.tx.us